What if I would like to return my order?

We hope you’ll love Julie & Mary item just as much as we’ve enjoyed making it. If the item isn’t quite what you were hoping for, you can request a return or exchange within 30 days of receiving your order.All we ask is that the item is returned to us in acceptable condition and in its original packaging. Simply send us an email with your order details, and we’ll take care of the rest.

Will my jewellery discolour or tarnish?

Your jewellery is made to last. Our materials have been selected for their durability and suitability for everyday wear, and the finish has been designed to ensure it continues to look beautiful over time. As with any well-made product, it will develop character with use, but under normal circumstances it will not discolour or lose its appearance. With a little care, it will remain beautiful for years to come.

Is delivery really free?

Yes, delivery really is free. For all orders within the UK, we offer free delivery via Royal Mail. There is no paid priority option, as it isn’t necessary. Every customer receives the same fast and careful service.We pack every Julie & Mary item by hand and dispatch it as soon as your order comes in. As soon as your parcel is on its way, you’ll receive a tracking number by email, so you can track it right to your front door.Delivery times may vary slightly depending on where you live, but our promise is simple: we dispatch quickly and you never pay for delivery.

Are all your products handmade?

Every design is created by Julie & Mary. Each piece begins as a sketch at our workbench, is brought to life by hand in our studio, and is carefully checked by one of us before it is sent to you.

What if my jewellery breaks or needs repairing?

That’s just the way it is. If your item requires attention, please contact us with your order number and a clear photo of the problem. Within the first 3 months, we will, where possible, repair or replace items that show a material or manufacturing fault.In the event of accidents or wear and tear due to intensive use after that period, we will be happy to look into repair options or offer a discount on a replacement item.

Heartfelt Crystal Embrace

Name: Heartfelt Crystal Embrace
Brand: Julie & Mary
SKU: v382g-50
Price: 25.0 GBP
Availability: InStock

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Only 4 pieces left

Shipped on 23 September

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Hug Crystal Heart: Experience a loving embrace with this stunning ring, designed to capture attention and affection. The Hug Crystal Heart is the perfect evolution of the Kiss ring, featuring increased volume, more dazzling stones, and a radiant heart at its center.

Crafted with a silver-coloured alloy and a polished finish, this ring is meant to be cherished and worn every day.

We recommend cleaning your jewelry by hand with lukewarm water and a soft, lint-free cloth.

If you use a cleaning device, select a delicate or jewelry-safe mode to avoid scratching or damaging the materials.

Rinse thoroughly and allow the piece to air-dry completely before storing.

All orders arrive with our signature care card detailing standard cleaning procedures, along with a complimentary lint-free cloth so you can preserve the radiance of your piece at home.

We offer a 100% money-back guarantee within 30 days of receiving your order. If you’re not completely satisfied, you can simply return the item for a full refund – no questions asked.

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Handmade by two sisters from London.

Every piece is handcrafted in
jewellery store in London. No factories, no outsourcing, no shortcuts.

We have refined our methods and incorporated modern tools where necessary, but the essence remains the same: patience, precision and respect for the material.

We finish every piece of jewellery so that it will outlast us. Clasps that stay securely fastened. Settings that hold firmly. Made for real life, not for a display case. Wear it with passion, wear it often, and pass it on to someone who will do the same.